We want you to be completely satisfied with your purchase. If for any reason you’re not, you may return your item(s) within 14  days of delivery.

Important Notes

-Hats and branded apparel (Purple, God Speed, Ksubi, etc.) are eligible for exchange only and cannot be refunded.

-A 5% restocking fee will apply to all returns.

-Customers are responsible for shipping costs on exchanges.

Conditions for Returns & Exchanges

To qualify, items must be returned in the same condition you received them—unused, unworn, and free from visible damage—with the original packaging and proof of purchase.

Refund Process

Once we receive and inspect your return, the refund (minus the restocking fee) will be issued to your original payment method within 14 days. Please note, your bank may take additional time to process the credit. We cannot be held responsible for any bank charges incurred during this process.

How to Start a Return or Exchange
Before sending anything back, please contact us to initiate the process. Items returned without prior authorization will not be accepted.

📩 Have any questions?
Feel free to email us at info@citylineusa.com
 or simply click Contact Us on our website to fill out the form. Our team will be happy to assist you.

Thank you for choosing Cityline USA—we truly appreciate your trust and support.